Frequently Asked Questions

This course is designed for parents who are separating, divorcing, or involved in custody proceedings in California. Many California Family Courts require both parents to complete a co-parenting education course. Check with your specific court or attorney to confirm if you're required to take this course.

Our course is designed to meet California Family Court standards for co-parenting education. It covers all topics typically required by California courts and provides a 4-hour certificate upon completion. However, requirements can vary by county and judge, so we always recommend verifying with your specific court before enrolling.

While our course is designed to meet statewide California standards, each court has its own requirements. For detailed information about court acceptance and how to verify requirements with your specific court, please visit our Court Approval page.

Yes, you can complete our online course from anywhere with an internet connection. This is particularly helpful for parents who have relocated but still have California court requirements. The course content focuses on California law and court expectations.

The course is approximately 4 hours in length, which meets California court requirements. You don't have to complete it all at once – you can work at your own pace and your progress is automatically saved.

Yes! Your progress is automatically saved as you go. You can log out at any time and return later to continue where you left off. This allows you to complete the course at your own pace and convenience.

Our course covers essential co-parenting topics including:

• Communication strategies between co-parents
• Understanding children's needs during family transitions
• Conflict resolution techniques
• Creating consistent parenting plans
• Legal responsibilities and rights
• Building a child-focused co-parenting relationship

No, there is no final exam. The course includes interactive activities and knowledge checks throughout each module to ensure understanding, but there's no comprehensive final test. You'll receive your certificate upon completing all course modules.

Your certificate is available for download within 24 hours after you complete all course modules and submit payment. You'll receive an email notification when it's ready, and you can download it directly from your account.

You are responsible for submitting your certificate to the court. Most courts accept certificates filed with other case documents or presented at hearings. Check with your court clerk or attorney for specific submission procedures. We recommend keeping multiple copies of your certificate for your records.

Your certificate includes:

• Your full name (as provided during registration)
• Date of course completion
• Course duration (4 hours)
• Unique certificate number for verification
• Course provider information (Together for Kids)

Yes. You can re-download your certificate from your account for up to 15 days after completion. After that, contact support@togetherforkids.com for assistance. We may charge a small administrative fee for duplicate certificates requested after the 15-day period.

Your certificate doesn't expire and remains valid indefinitely. However, some courts may require recent completion (within 6-12 months) for certain proceedings. Check with your court about any time limitations for certificate submission.

Our course works on any device with internet access and a modern web browser:

• Desktop and laptop computers (Windows, Mac, Linux)
• Tablets (iPad, Android tablets)
• Smartphones (iPhone, Android)

We recommend using the latest version of Chrome, Firefox, Safari, or Edge for the best experience.

You have access to course materials for 15 days after successful completion and certificate issuance. This gives you time to review the content and download any resources. Your certificate remains available for download during this period.

If you experience technical difficulties:

1. Try refreshing your browser or clearing your cache
2. Ensure you have a stable internet connection
3. Try a different browser or device
4. Contact our support team at support@togetherforkids.com

We respond to support requests within 1-2 business days.

Payment is only required after you successfully complete all course modules. You can enroll and work through the entire course at no charge. Once you finish and are ready to receive your certificate, you'll be prompted to make payment.

We accept all major credit and debit cards through our secure payment processor, Stripe, including:

• Visa
• Mastercard
• American Express
• Discover

All payments are processed securely and we do not store your payment information.

We do not offer refunds since payment is only required after you've successfully completed the entire course and are ready to receive your certificate. This ensures you only pay if you're satisfied with the course and need the completion certificate.

No, we cannot provide legal advice. Our course offers educational information about co-parenting, but we are not lawyers and cannot advise you about your specific legal situation. For legal questions about your case, custody arrangements, or court requirements, please consult with a qualified family law attorney.

While our course is designed to meet California standards, we cannot guarantee acceptance by every court. That's why we strongly recommend verifying with your specific court BEFORE enrolling. If your court doesn't accept our certificate, we cannot provide refunds as the educational service was already delivered.

No, we do not report completion or send certificates directly to any court. You are responsible for downloading your certificate and submitting it to the court according to their procedures. We maintain completion records for verification purposes if requested by authorized parties.

Courts don't mandate specific courses or providers. Instead, they require parents to complete co-parenting education that meets certain standards. Our course is designed to fulfill these requirements, but you should always confirm with your court that online courses and our specific program are acceptable for your case.